Job Description:K2 Financial Partners, a financial planning and investment advisory firm based in San Dimas, CA, is seeking a skilled Service Advisor. This position requires excellent customer service and problem-solving skills to confidently provide service to an existing book of clients in a timely, efficient and professional manner. Candidate must be extremely organized, detail-oriented and a self-starter.The Service Advisor position supports an existing book of clients in all aspects of the client experience. The Service Advisor is expected to be client-focused, highly dependable, analytical and a team player. He or she must be able to operate autonomously and be comfortable working in a small office setting, which often requires the individual to adapt to new responsibilities as the firm continues to grow and evolve.Role and Responsibilities:Service Advisor responsibilities are broad and include financial plan preparation and delivery, investment analysis and recommendations, wealth management analysis and recommendations and other services delivered to the firmManage & retain existing client relationships by preparing for client and prospect meetings on an ongoing basis. Gather and prepare for use all necessary presentation and sales materials, compile meeting notes, performance reports and account applicationsGrow existing client relationships by identifying new opportunitiesAbility to provide excellent customer service contact/client facing experiencePerform general administrative duties including, but not limited to, answering phones, filing, processing mail, scheduling meetings, generating and processing client paperwork, and other responsibilities that support the companyMaintain information in the company CRM database, including, but not limited to, entering new clients/contacts, creating groups and/or running reports and creating workflow efficienciesOnboard new clients including the set-up of accounts, recurring money movements, online access, and the scheduling of the ongoing account review cycleProactively work to ensure all advisor client follow-up and associated tasks are completed; create workflow in CRM system to track all outstanding follow-up tasks to be reviewed regularlyParticipate in Advisor/Sales Meetings Skills Needed / Desired:Proven ability to meet deadlines as well as effectively identify and solve problemsStrong time management, organizational skills; able to effectively prioritize/multi-taskAbility to work independently as well as cohesively with advisors and team membersMust maintain a high level of confidentiality and have a client-focused, helpful attitudeRequirements:2-5 years minimum in the financial services industryBachelor’s degree preferredMust have basic securities licensure to be hired. Series 6/63/65 or Series 7/66 & Insurance license. CFP®designation would be preferred. Scope of role is a continuous accumulation of knowledge, comfortability with clients and business development/discovery of new opportunitiesProven strong client service skillsMust have strong communication, organizational, and prioritization skillsAbility to work independently to research and resolve client issuesProblem solving skills to determine the most efficient method of problem resolution while complying with corporate and regulatory proceduresAbility to work well independently and within a teamMicrosoft Office - Outlook, Word, PowerPoint and Excel requiredeMoney experience preferredJob Types: Full-time, ContractPay: Salary of $36,000-$75,000/year depending on experience with variable comp based on book serviced and opportunities generated. We are always open to engaging with talented advisors at any stage of their careers. If you are interested in connecting with us, please contact Travis@k2financialpartners.com or call us at (909) 394-7678.We look forward to connecting with you! Have a Question? We would love to answer it. Name Email Address Phone Question Thank you! Oops!